Yes! We offer custom artwork services for free. If you need to change anything including sizes, color theme or any specific idea, feel free to contact us at contact@thewallart.com.au for more information on customization options, or just simply leave some notes in the message box when you order a product.

We can do up to 3 meters for the shorter and 5.4 meters for the longer edge. However, all arts with one edge longer than 2 meter might be divided into different panels to fit delivery limitation. Please click here for more information large scale art print.

 

Yes! We offer print your own service which empowers you to bring your own designs to life with ease and precision. Whether for personal or professional use, we offer customizable printing solutions that cater to your specific needs with high-quality prints tailored to your vision. Just upload your artwork, the rest will be on us.

 

Yes! We offer more than 10 custom frames style which you can find in custom frame option when you order a product. Please be advised that all product with custom frame options cannot be returned or exchanged except faulty or damaged.

All our products will come with ready to hang option which include professional hanging wire. Please make sure you have the proper hooks for your installation. 

We designed click to see in your room function for all products. Simply click the link right under the name of any artwork in product detail window. This function allows you to place any art in your own room with full option for resize or rotate until you are happy with your selection.

We provide size recommendations based on the space you're decorating. You can also use our size guide to see how different dimensions look on a wall.

Yes! You can cancel or modify your order within 12 hours of purchase. Please note that a 5% administration fee will apply for cancellations within this period. After 12 hours, the order may already be processed and cannot be modified or canceled.

Please click here to cancel your order

Please click here to change your order

Yes! You can return your order within 30 days of purchase for a full store credit. Please click here for our return and exchange policy.

if your item is damaged or defective, we will make it right. Please contact our customer service team within 7 days of receiving the item.

Please click here to Report Damaged/Defective Items.

To ensure your artwork lasts for years to come, keep it out of direct sunlight and avoid placing it in areas with high humidity. If framed, ensure the frame is kept clean and secure.

Orders typically ship within 3-5 business days. Delivery times depend on your location and the shipping method. Please click here for shipping policy.

Unfortunately, we currently do not do international shipping.

Yes, we offer regular promotions and discounts, especially during holidays or special sales events. You can sign up for our newsletter to receive exclusive offers.